PDP NOTES By Gaurav Misra: BODY LANGUAGE 1.4

BODY LANGUAGE 1.4

4. MEETING & GREETING

Greet with a smile on your face.
Look presentable & professional.
Be confident and articulate clearly.
Greet : Good morning / good afternoon / good evening...
Be courteous and express helping attitude.

Effective Handshakes

“I don’t remember who came up with the handshake idea, but it was a great one.”

-Mike O’Cain

One must know all the important handshakes.
When to do it.
The gender question
The proper grip
The 4 essentials: 1. Stand up, 2. Smile and make eye-contact, 3. State your greeting, 4. Shake hands

Manipulative Handshake: This person holds on to your hand to pull you closer or direct you through a door or toward a chair.This is a somewhat manipulative handshake. Because this type of person is a controller who wants things done in a certain way, he or she may not be a good team player. If the organizations goals conflict with this persons goals, there will be a problem.

The Two-Handed Shake: The higher the left hand, the greater the manipulation and control. This is a favorite handshake of politicians, because it implies a quick sincerity and intimacy. This person is trying to sell you something that is not really there e.g.. “We’re great buddies.” The “used car salesman” handshake.

The Topper: The dominant party in this handshake is palm facing down. Like a winner of a wrestling match, the hand on the top is clearly in control. This handshake says, “I’m in charge, I’m the Boss.” It tends to be the handshake of the conventional boss or manager who manages through control.

The Finger Squeeze & The Bone Crusher: Used to keep someone at a comfortable distance. This kind of handshake will hurt your hand.This is a very insecure person who equates brute strength with personal power. They use their hands as weapons to dominate and overpower people.

The Palm Pinch: Usually given by a woman who hasn’t learned how to shake hands properly or has a fear of intimacy. This person will tend not to be very good at interpersonal skills.

The Limp Fish: Tends to drain you energy. This person tends to be somewhat passive or apathetic.This type will usually be better with computers, machines and information than with people. The limp fish probably won’t have the energy and interest necessary to be in a managerial position.

note:A Quality Handshake is,

i. Firm, but not bone-crushing

ii. May be "pumped" once or twice from the elbow

iii. Includes good eye contact

iv. Don’t sit and shake hands

v. Keep your palms moisture free

vi. Smile, who wants to talk to unhappy people?

vii. Always remember to stand so that you are at eye level. Women as well.

viii. Good eye contact is a sign of honesty and confidence.

ix. Smile, who wants to talk to unhappy people?

x. Don’t forget to wear name badges on the right shoulder.

xi. If wearing a name badge, wear it on your right shoulder.

5. GESTURES & POSTURES

A gesture is a form of nonverbal communication executed with a body part, and produced by the movement of joints and muscles of the arms, hands and head or face expressions. Gestures most of the time are the key to know what someone is thinking about you or what you've just said, gestures reflect whether if a person is comfortable, uncomfortable. These can be used in three ways; to support verbal communication, to contradict verbal communication, to be independent of verbal communication. Gestures to avoid are; hands in pockets, tapping, waving a pointer or ruler, toying with an item, fiddling with clothing or loose change.

The posture of a person also conveys a lot, for example in a Job interview if you have your arms crossed it sometimes means that you are not fully comfortable and that you are not truthfully answering; moving your feet and your hands tells that you are impatient or inconvenient. Our body postures can create a feeling of warm openness or cold rejection. For example, The action of gathering up one's materials and reaching for a purse signals a desire to end the conversation.