Effective Business Writing 1.2
In the exercise below, the
words in red are the errors that English language learners make in
emails. Replace the red text with suitable word/ phrase. Please see the
examples below,
Examples:
1. Thank you for bringing this to
our notice. We’re working to solve this issue as quickly as
possible.
Ans. Thank you forbringing this to our notice bringing this
to our attention. We’re working to solve this issue resolve this
issue as quickly as possible. (Note that we solve a problem and resolve an issue.)
Ans. Thank you for
2. I’m writing to show my dissatisfaction regarding the order I made on April 20. I am
still anxiously waiting for the products to arrive. Please ship my
order immediately or I will be forced to abandon my order.
Ans. I’m writing to show my
dissatisfaction express my
dissatisfaction regarding the order I
made order I placed on April 20. I am
still anxiously waiting for the products to arrive. Please ship my
order immediately or I will be forced to abandon
my order cancel my order.
3. As asked for, I have attached a copy of your purchase order. Please let me know if you require extra assistance.
Ans. As asked for As requested, I have attached a copy of
your purchase order. Please let me know if you require extra assistance further/additional assistance.
Exercise:
1. Our records display that there is an outstanding balance of $150 on your account. Please send us your payment as soon as possible. If you have already sent your payment, please neglect this message and accept our thanks.
2. Just a kind reminder that today’s meeting
has been suspended until next Wednesday
at 11 a.m.
3. As you have been a faithful customer for years, we’ve decided to eliminate the late fee.
4. We warmly invite you to attend our annual holiday party. Your invitation is attached. We will have more details about the event in the approaching weeks. If you have any questions, feel free to be in touch with us.
5. In my former email, I forgot to communicate that I will be out of the office this Thursday, August 26.
6. Thank you for your fast response. Your comments and advice are deeply appreciated.
7. Pricing depends of the size of your order. If you plan to order a big quantity of widgets, you may be eligible for a quantity discount.
8. As I have recently ended my studies, I am currently searching a new position. I was wondering if you could write a letter of recommendation in my behalf.
9. Our hours of work are 8 a.m. to 9 p.m. Monday through Saturday. However, the store is shut tomorrow in observance of a national holiday.
10. We sincerely apologize for any inconvenience this has generated. Thank you for your steady business.
11. We regret to notify you that your application has been denied. We thank you for your interest on ABC Corporation, and we wish you the best of luck in your future endeavors.
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